Live Chat

LiveChat is used in 140 countries by over 15,000 companies, including small, medium and enterprise size businesses. Our mission is to deliver fast & simple communication between e-commerce owners and best prospects on their websites and to make online sales process easier.

Frequently Asked Questions:

• How to add LiveChat to my Wix website?

Adding LiveChat to your Wix website is easy. Simply click on ‘Add to site’ button and get your chat up and running in seconds. Customize the chat button and run the operator application to start chatting with your online visitors.

• Do you offer a free trial? 

Yes, you have 30 days to test LiveChat for free and decide if it works for you. No Credit Card, No Commitments!

• Do I need anything special to use it?

The Internet connection? There’s no need to install anything. LiveChat’s web-based app works on all modern browsers. Alternatively, you can download our desktop app for Win and Mac.

• Is it available on my mobile device?

Sure thing! LiveChat offers mobile applications for iPhone, iPad, and Android devices.  

• Which languages does LiveChat support?

Short answer: LiveChat supports 42 languages. Long answer: English, Spanish, French, Chinese, Portuguese, Indonesian, Thai, Vietnamese (…).

• I need to be able to support my mobile users as well. Is there any way to do that?

You can create a custom button and add a direct chat link to it. See how easy it is: https://www.livechatinc.com/kb/wix-integration-tutorial/#wix-mobile-version

• Is it possible to customize the look of the chat window? 

Yes, it is. Customize the appearance of the chat window to better represent your brand (logo, colors, fonts - you name it). 

• Having trouble?

Don’t worry! We're happy to assist however we can. Our support is online 24/7; just start a chat with us! 

• Do you have a company motto?

“Keep it simple!”, that's all.