My Tickets

von

Keep customers happy. Manage tickets together

Noch keine Bewertungen

7 Tage kostenlose Testphase

My Tickets - Überblick

Live chat and ticket inbox
Team support workflows
Customer ticket hub
Reports and service levels

My Tickets brings live chat and customer support tickets together in your site's dashboard. Your team can handle conversations, review ticket details, update statuses and priorities, and assign work to the right agent or team. Set up agents, teams, roles, and permissions to match the way you work. Team members can manage their availability, and built-in notifications help them keep track of updates. You can also configure your site’s chat experience and collect requests through an offline form when your team isn’t available. Give customers a member-facing ticket area where they can search for tickets and check their status. Customise its appearance to fit your site. Use reports to review support activity, and configure service level settings for your team’s workflow. From the first customer message through ticket follow-up, My Tickets gives your team a shared workspace to organise support and keep customers informed.

Kategorien

Kommunikation Chat

Verfügbarkeit:

Diese App ist weltweit verfügbar.

App-Sprachen:

Englisch

Du kannst alle auf deiner Website angezeigten App-Inhalte in jede beliebige Sprache übersetzen.

Vorgestellt in

Supported in Aria,

App-Neuheiten

App entwickelt vonJosh Roberts

Support kontaktieren Datenschutzrichtlinie

Rating & Bewertungen

Für diese App gibt es noch keine Bewertungen.

Preise & Abonnements

Diese App bietet eine kostenlose Testversion für 7 Tage an

Essential-Paket

6

/Monat

Up to 1 Agent

Up to 1 Team

50 New Tickets/Month

100 Chat Conversations/Month

Team-Paket

10

/Monat

Up to 5 Agent

Up to 5 Team

150 New Tickets/Month

250 Chat Conversations/Month

Advanced-Paket

13

/Monat

Unlimited Agents

Unlimited Teams

Unlimited New Tickets/Month

Unlimited Chat Conversations/Month

* Preis ist in USD.

Erstelle eine eigene App für mehr als 230 Mio. Wix.com-Nutzer.

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